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IT Manager Interview Questions

Last Updated on:

23 November 2022
IT Manager Interview Questions

Most of the time, any technology-related duty, including reviewing new hardware, aiding and training new staff employees, and even running cables to create new work areas, is added to IT manager interview questions. 

IT managers frequently hire and train network administrators, computer programmers, and database administrators. They can ascertain the organization's IT requirements by speaking with higher management, after which they can direct their personnel to a targeted project. These initiatives usually follow a set budget and schedule.

The precise range of an IT manager's duties varies depending on the environment. In some businesses, computer networks are the only area that IT managers handle. With others, the emphasis can be on the development or modernization of phone systems and other electronic support systems related to business operations.

What Does an IT Manager Do?

An IT manager would oversee the regular upkeep of the system in addition to assisting in the creation of the firm network's general structure. This would entail routine testing to ensure all parts operate as effectively as possible. While asking the interview questions for IT managers, the authority can ask whether you know your job responsibilities or not. 

Here are some of them:

  • Control computer and information systems.
  • Hire, train, and coach workers, communicate job expectations, and evaluate performance to manage the IT team.
  • Plan, coordinate, oversee, and assess IT and data services.
  • Create, put into action, and oversee systems, policies, and procedures.
  • Make sure backups, network access, and data are secure.
  • Act following user requirements and system capabilities to support organizational policy.
  • Determine issue areas and quickly put practical solutions in place.
  • Audit systems and evaluate results.
  • Safeguard resources, information security, and control mechanisms.
  • Manage the annual budget and make sure it's economical.
  • Lead significant IT initiatives, including creating and introducing new IT services and systems.
  • Determine cost and productivity levels by tracking the performance of information technology systems, and then suggest upgrading the IT infrastructure.
  • Aid in defining the architecture, operations, and strategy for IT infrastructure.
  • Develop IT needs-based solutions by working with critical organizational stakeholders to analyze business requirements.
  • For new hardware and software, evaluate vendors and create test plans.
  • Investigate hardware and software problems with internal IT.

Basic Skills Needed for an IT Manager Job

Since the IT manager’s job is to oversee the whole department working for the smooth workflow of the company using electrical gadgets, technical skills are most needed to be an IT manager. 

While preparing for the IT manager job interview, remember to look into software development manager interview questions as well. The workload of the managers of these two departments is mostly the same. You only need to carefully know the customized job description in the job post. 

Below, we have included some basic skills for the IT manager.

1. Educational Requirements

It is wise to complete your graduation before applying for a job in the IT sector. Here are the educational qualifications you will need.

  • A bachelor's degree in information systems, computer science, or a related discipline, or equivalent experience
  • BS in MIS, computer science, or a related discipline

2. Additional Requirements

These additional skills will help you to improve your position among your coworkers.

  • Recruiting, inspiring, training, and developing team members to achieve high performance.
  • Speaking senior management language, displaying it, and communicating with it.
  • Influence, relationship-building, political navigating, and negotiating.
  • Conflict management and planning ahead.
  • Recognizing corporate functions, processes, and strategies.
  • Decision-making ability.
  • Using forecasts, controlling cash flow, and comprehending financial reports.
  • Managing risks, costs, time, and project teams to plan and oversee successful projects.
  • Working in IT operations for two to five years.
  • Having experience directing and implementing big IT projects and deploying IT infrastructures using different technologies.
  • Excellent understanding of computer systems, security, network administration, databases, and data storage systems.
  • Excellent project management skills and a strong sense of priorities.
  • Strong critical thinking abilities.
  • Strong command of best practices for IT operations and infrastructure.
  • IT management experience that can be verified or other relevant experience
  • Excellent understanding of data analyses, controlling and supervising, and computer components systems.
  • Knowledge of data governance and data center management.
  • Practical understanding of network administration, network installation, and computer networks.
  • Capacity for people management.

Common Questions Asked in an IT Manager Interview

The hiring manager often includes questions related to leadership and technical skills in the IT manager interview questions. These questions can be comparable to technical manager interview questions. So, if you have already prepared for the job interview of a technical manager, an IT manager interview will seem easy to you.

Question#1: What goals do you have for this position?

Answer: "I intend to lead my team with my managerial abilities while using my technological knowledge to build plans and handle issues. The department has recently grown, which may present some difficulties. Still, I look forward to finding solutions to the challenges and building a strong team with strong leadership and communication."

Question#2: Tell me about a moment when you faced obstacles while working on a project.

Answer: "In my prior position, I had some difficulties when we were abruptly given new instructions for a project we were already working on. We had to work harder to finish the project because of the last-minute modification, but I planned our time effectively and hired more people to help. Although it seemed impossible to finish, I managed to keep my crew inspired, and we finished on schedule."

Question#3: How crucial do you think documentation is?

Answer: "A crucial component of my job and the IT process is documentation. It guarantees that tasks are completed on schedule and that individuals are held responsible for their job. I constantly ensure that everything that occurs in the IT department is documented, and I am well-versed in ITIL and COBIT standards."

Question#4: Tell me about a moment when you overcame a project failure.

Answer: "My team and I struggled with a complicated IT project and could not finish it in the allotted time. Although I felt terrible about myself, I chose to take the chance to improve things in my field. To prevent this from happening again, I devised a new strategy for assigning work and overseeing my team's progress. 

I managed to get a whiteboard in our office area and wrote down the names of my team members and their tasks. As soon as a member finished their task, they could remove their name from there. Thus, we managed to get the job done in the shortest time."

Question#5: Describe your approach to IT initiatives.

Answer: "When I take on IT projects, I establish a budget and plan before assigning duties. I like to check in with the department periodically during a more difficult project to offer assistance and assist in resolving any issues that may emerge. As a routine procedure, I maintain thorough records of each IT project and consult them as necessary."

Question#6: What is your background in technology?

Answer: “Since I first entered the IT sector, I've worked with numerous technical systems. Despite the fact that I haven't yet been able to use the system this organization employs, I am eager to learn and am capable of doing so rapidly thanks to the experience I have with other systems.”

Question#7: How do you tackle having technical problems yourself?

Answer: "My ability to think strategically has enabled me to efficiently manage projects and find solutions to issues within a given time range. I perform well under pressure, which allowed me to keep my last team in check amid emergencies. And careful attention to detail ensured that the same error didn't occur repeatedly.”

Question#8: What benefits may you offer the IT division?

Answer: "I believe that, as the department's IT manager, I would be a tremendous asset because I have a detailed knowledge of technical stuff. In my most recent position, I employed various project management techniques to help my team stay on task and show leadership to complete the project on time.”

Question#9: What responsibilities does an IT manager have that are most important?

Answer: "A good IT manager requires creating solid teams, managing projects, and preparing strategies. I always plan for and reflect on the best performance since, with proper leadership, things can function smoothly.”

Question#10: Have you ever managed a project before?

Answer: “I've worked on several projects in the past and had the pleasure of managing, setting the timeline, and planning them.

Question#11: Which project have you so far managed was the most difficult one?

Answer: "One of the most challenging projects I've overseen involves modernizing a whole system with a crew of four. Although the upgraded version contained many more underlying components than the old system, the latter was still outdated and needed to be checked carefully. My team and I updated the design and conducted a perfect, error-free test run thanks to my meticulous planning and attention to detail.

Question#12: How do you divide a budget amongst projects?

Answer: "When working on my most recent job, I was careful to sit down with my customer and go through their spending plan. We then collaborated to break it down into pieces, encompassing all jobs and associated costs.”

Question#13: How do you bargain for new software or hardware?

Answer: "Negotiation on behalf of the IT department can enhance how the company runs, mainly when it entails the opportunity to upgrade obsolete technology or software. I would start by analyzing the current systems and keeping track of everything that is and is not working. I would again list other services relevant to the business before reporting my findings and offering my advice.”

Question#14: How do you evaluate the technical performance of your team?

Answer: “I used particular time-tracking technologies at my previous job to cut downtime by 5% throughout the department. I have also developed unique pivot tables and SQL reports, that have assisted in tracking important performance indicators.”

Question#15: How do you respond to errors at work?

Answer: "I appreciate accepting responsibility for my actions as a manager, and I will do so following any workplace error. However, when dealing with errors made by an employee, I would adopt a personal approach and allow them to explain before discussing how to resolve the situation.”

Question#16: How are catastrophe recovery plans managed?

Answer: "The effectiveness of restoring functionality and access to IT infrastructure depends on having a reliable disaster recovery plan. My business continuity plan consists of a risk evaluation, an analysis of critical needs, recovery goals, and a plan to test and modify the disaster.”

Answer: “Most of the recent tech news is delivered to me through a local tech journal, to which I've been a subscriber for the past year. On Twitter, I also follow a few tech titans, and I enjoy researching what's popular in the sector.”

Some more sample questions for self-practice:

(a) General Questions:

  • What draws your attention to IT management?
  • Describe the management style you use.
  • What does success mean to you?
  • What is your most significant management shortcoming?
  • What part of your job in IT do you like the most?
  • In ten years, where do you see yourself?
  • Why did you decide to work in IT?

(b) Background and experience-related questions:

  • What makes IT management appealing to you?
  • Exactly why do you wish to work for our business?
  • Tell us about your managerial style.
  • Which one of your management weaknesses is the worst? 

(c) In-Depth questions:

  • What are the most crucial IT skills, and why?
  • What is an IT manager's most crucial responsibility?
  • How would you schedule your time for an IT project that was constantly changing?
  • What is the goal of the ITIL framework, and what are its five stages?
  • What adjustments should we make to our IT department in light of what we've told you thus far?
  • How can you guard against security lapses and guarantee the safety of corporate data?
  • How does IT work?

Career Path of IT Managers

The highest-paid job in the IT sector is Senior Director of IT. If you are dreaming about climbing into that position, you can start your career by becoming an IT manager. Along the way, you can choose any of the IT positions mentioned below:

You will need 

  • Two to four years of experience to get promoted to a senior IT manager position.
  • Five to seven years of experience to get promoted to lead IT manager position.
  • Five to seven years of experience to get promoted to associate director of IT position.
  • More than eight years of experience to get promoted to director of IT.

Current and Future Career Demand for IT Managers

Around 509,100 people were working as IT managers in 2021. And fortunately, the demand for this position is growing higher every year. The US Bureau of Labor Statistics estimates that a 16% increase will be overserved in this job sector between 2021 and 2031.

And approximately 48,500 job openings are also expected during the growth period.

Salary Range of IT Managers

The average base salary of an IT manager is $87,871 annually. The statistics also say that around $107,669 is the annual median salary for IT managers living in San Francisco.

Josh Evan

Written by:

Josh Evan

Josh Evan is the professional career counselor and career development writer at When Work Works. He loves to see people from this field succeed through initiating the right thing in the right way. He never tells; he shows the way. We appointed John not because of his impressive CV. It was his counseling charisma which stood out of everything. He can implant idea, confidence and productive thoughts into mind almost effortlessly. His pen and mouth both speak for the greater good.

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